Description

Financial Services Operational Support Specialist

Job No: 496754
Position Type: full-time
Location: Lewisburg, PA
Categories: Finance / Business Support

The Financial Services Operational Support Specialist provides essential support and assistance across all areas of the Office of Financial Services (Bursar Services, Disbursement Services, Payroll and Student Employment Services). This position provides general administrative support to the Financial Services Office and works closely with the Finance Operational Support Specialist to provide support to the Finance Office such as processing correspondence and documents, scheduling appointments, and serving as the Finance Office's voice/email/mail coordinator.

This role requires excellent interpersonal skills and tact and the ability to respond quickly and effectively to changing situations, deadlines, and priorities with strict confidentiality. Reporting to the Senior Associate Controller, the Financial Services Operational Support Specialist will also work closely with the various Financial Services directors/managers, as well with other Financial Services Office staff. This is a full-time, non-exempt, benefits eligible position.

Job duties include but may not be limited to:

• Provide general support for the Financial Services Office:
  - Assist in verifying fellowship payment requests are part of an approved fellowship program
  - Maintain Finance Office summer housing records for student workers and fellowship recipients.
  - Assist in scanning and filing of all related source materials and documents and in maintaining the document retention archives
  - Assist with the processing of outstanding checks.
  - Provide general administrative duties such as, word processing, proofreading, filing, answering the telephone, duplicating, scheduling meetings, assisting with preparing meeting materials, and processing incoming and outgoing mail.
  - Serve as the Finance Office voice mail/email account coordinator and office supply inventory coordinator and the Finance Office calendar of tasks.
  - Assist in distributing annual tax information forms such as W-2s, 1099s and 1098-Ts.
  
  
• Provide general support to various Finance systems or processes:
  - Day-to-day maintenance of the Bucknell Loan Program including new loan set up, payroll deduction and ACH payments, performing system updates and processing the monthly reports needed to reconcile the loan fund.
  - In coordination with the Senior Associate Controller, maintain, update, and process transactions/information in the University's International Tax Software.
  - Maintain a thorough understanding of the University's document imaging software. Assist in training and use of the system by other Finance Office staff.
  
  
• Provide general support for Bursar Services, including processing transactions for the A/R Billing system, processing departmental deposits, balancing cashier sessions and petty cash, and preparing bank deposits.
  
  
• Provide general support for the Department of Disbursement Services:
  - Process supplier invoices, check requests, cash advances, and expense reimbursement for payment by established deadlines. Review purchase orders related to payments. Assist in printing and disbursement of accounts payable checks.
  - Assist in monitoring timely receipt of Procurement credit card verifications and reviewing contents for accuracy and compliance to procurement guidelines.
  - Assist in monitoring timely receipt of Travel credit card verifications via employee expense reports and reviewing contents for accuracy and compliance with university travel policies.
  - Assist in creating and maintenance of all Accounts Payable files.
  - Assist in training and use of the university's ERP system for supplier/supplier invoice requests, credit card transaction verifications.
  
  
• Provide periodic general support for the Payroll Office, including providing assistance to employees when updating contact information and tax forms and assisting employees with entering and editing time records as appropriate.
  
  
• Provide general support for the Student Employment Office, including assisting in maintaining job postings, assisting with employment verifications; and assisting in obtaining student employment background checks.
  
  
• Support and contribute to the University's commitment to diversity and inclusion.
  
  Minimum Qualifications:
  
• Associates degree or equivalent and a minimum of 3 years of experience in a complex office setting. Or an equivalent combination of education and experience.
• Proficiency with microcomputer software packages, especially: Microsoft Word and Excel
• Experience with data entry. Demonstrated ability to handle large volumes of numerical data quickly and accurately
• Strong understanding of general accounting office practices and procedures
• Strong interpersonal skills and the ability to communicate effectively with a broad range of constituents in both written and oral forms.
• Excellent organizational skills and the ability to work with confidential data.
• Appreciation for and understanding of a mission-oriented University including a focus on exemplary customer service and the ability to work within a collaborative environment with cross-functional teams.
• A demonstrated commitment to diversity and inclusiveness.
  
  Preferred Qualifications:
  
• Notary license
• Experience in a non-profit or higher education environment.
• Experience using complex integrated ERP systems (Workday, Blackbaud, Banner, etc)
  
  Physical Demands:
• Ability to lift 10 lbs.
• Repetitive finger movement
  
  Work Type:
  full-time
  
  
  To apply, visit https://careers.bucknell.edu/en-us/job/496754/financial-services-operational-support-specialist
  
  
  
  
  
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